Welcome to Ken Ellis Watches (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our site.

 

 

1. General Information

Ken Ellis Watches is a Florida-based company specializing in the design, sale, and distribution of wristwatches and related accessories.

Business Address: Tallahassee, Florida, USA

By using our Services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

 

 

2. Use of Our Services

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Violate any applicable local, state, national, or international laws or regulations.

• Use our Services for fraudulent or misleading purposes.

• Attempt to gain unauthorized access to our systems or interfere with the functionality of our website.

 

 

3. Orders and Payments

• All prices are listed in U.S. dollars unless otherwise stated.

• We reserve the right to change prices, discontinue products, or modify offerings at any time without notice.

• Payment must be completed at the time of purchase using the approved payment methods displayed at checkout.

• Once an order is placed, it cannot be modified or canceled after processing.

 

 

4. Shipping and Delivery

• Orders are shipped to the address provided during checkout.

• Delivery times are estimates and may vary due to factors beyond our control.

• Ken Ellis Watches is not responsible for delays caused by customs, carrier errors, or natural events.

• Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

 

 

5. Returns and Exchanges

We want you to be completely satisfied with your purchase.

• Returns are accepted within 30 days of delivery for unused items in their original packaging.

• Proof of purchase is required.

• Custom or engraved items are non-refundable.

• To initiate a return, please contact us at Kenelliswatches@yahoo.com for instructions.

Refunds are processed once the returned item has been inspected. Shipping costs are non-refundable.

 

 

6. Warranty

Ken Ellis Watches offers a one year limited warranty covering manufacturing defects under normal use.

This warranty does not cover:

• Damage caused by accidents, misuse, or improper care.

• Normal wear and tear (e.g., scratches, strap wear).

• Water damage if the watch’s water resistance level is exceeded.

For warranty claims, please contact kenelliswatches@yahoo.com with proof of purchase and photos of the defect.

 

 

7. Intellectual Property

All content on our website—including text, logos, designs, images, and product names—is the property of Ken Ellis Watches and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission from Ken Ellis Watches.

 

 

8. Limitation of Liability

To the maximum extent permitted by law, Ken Ellis Watches shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Services.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.