This Privacy Policy describes how Ken Ellis Watches (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our Services.
By using our website, you agree to the terms of this Privacy Policy.
We collect personal and non-personal information to provide a smooth and secure shopping experience.
1.1 Personal Information
When you make a purchase or create an account, we may collect:
-
Full name
-
Billing and shipping address
-
Email address
-
Phone number
-
Payment information (processed securely by third-party providers)
1.2 Non-Personal Information
We may automatically collect:
-
Browser type and device information
-
IP address and geolocation data
-
Pages visited, time spent on site, and referral sources
-
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Communicate order updates, shipping notifications, and support messages
-
Improve website performance and user experience
-
Send marketing emails or promotions (with your consent)
-
Prevent fraud and maintain security
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration.
All transactions are processed through secure payment gateways and encrypted using SSL (Secure Socket Layer) technology.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your data with trusted partners who help operate our business, including:
-
Payment processors (e.g., Stripe, PayPal)
-
Shipping carriers (e.g., UPS, USPS, FedEx)
-
Analytics providers (e.g., Google Analytics)
-
Email marketing services
These partners are only authorized to use your information as necessary to provide their services to us.
5. Cookies and Tracking Technologies
Our website uses cookies to:
-
Keep items in your shopping cart
-
Remember your preferences
-
Analyze website performance and visitor behavior
You may disable cookies through your browser settings, but this may affect certain features or functionality of our website.
6. Marketing Communications
If you opt-in to receive emails from us, we may send updates, promotions, or news about new products.
You can unsubscribe at any time using the “Unsubscribe” link at the bottom of our emails.
7. Your Rights and Choices
Depending on your location, you may have the right to:
-
Access, correct, or delete your personal data
-
Request information about how your data is used
-
Withdraw consent for marketing communications
To make a privacy-related request, please contact us at privacy@kenelliswatches.com.
8. Data Retention
We retain your personal data only as long as necessary to:
-
Fulfill the purposes outlined in this policy
-
Comply with legal and tax obligations
-
Resolve disputes and enforce agreements
9. Children’s Privacy
Our website is not directed toward children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal data, please contact us so we can delete it promptly.
10. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be posted on our website with an updated “Last Updated” date.
12. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
Ken Ellis Watches
Tallahassee, Florida, USA