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Ocean Explorer

Ken Ellis Watches

850-251-5334

Kenelliswatches@yahoo.com

© 2035 by Ken Ellis Watches. Powered and secured by Wix 

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Welcome to Ken Ellis Watches (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our site.

1. General Information

Ken Ellis Watches is a Florida-based company specializing in the design, sale, and distribution of wristwatches and related accessories.

Business Address: Tallahassee, Florida, USA

By using our Services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Use of Our Services

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Violate any applicable local, state, national, or international laws or regulations.

  • Use our Services for fraudulent or misleading purposes.

  • Attempt to gain unauthorized access to our systems or interfere with the functionality of our website.

3. Orders and Payments

  • All prices are listed in U.S. dollars unless otherwise stated.

  • We reserve the right to change prices, discontinue products, or modify offerings at any time without notice.

  • Payment must be completed at the time of purchase using the approved payment methods displayed at checkout.

  • Once an order is placed, it cannot be modified or canceled after processing.

4. Shipping and Delivery

  • Orders are shipped to the address provided during checkout.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • Ken Ellis Watches is not responsible for delays caused by customs, carrier errors, or natural events.

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase.

  • Returns are accepted within 30 days of delivery for unused items in their original packaging.

  • Proof of purchase is required.

  • Custom or engraved items are non-refundable.

  • To initiate a return, please contact us at Kenelliswatches@yahoo.com for instructions.

Refunds are processed once the returned item has been inspected. Shipping costs are non-refundable.

6. Warranty

Ken Ellis Watches offers a one year limited warranty covering manufacturing defects under normal use.

This warranty does not cover:

  • Damage caused by accidents, misuse, or improper care.

  • Normal wear and tear (e.g., scratches, strap wear).

  • Water damage if the watch’s water resistance level is exceeded.

For warranty claims, please contact kenelliswatches@yahoo.com with proof of purchase and photos of the defect.

7. Intellectual Property

All content on our website—including text, logos, designs, images, and product names—is the property of Ken Ellis Watches and is protected by copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission from Ken Ellis Watches.

8. Limitation of Liability

To the maximum extent permitted by law, Ken Ellis Watches shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Services.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

This  Privacy Policy describes how Ken Ellis Watches (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our Services.
By using our website, you agree to the terms of this Privacy Policy.

We collect personal and non-personal information to provide a smooth and secure shopping experience.

1.1 Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

1.2 Non-Personal Information

We may automatically collect:

  • Browser type and device information

  • IP address and geolocation data

  • Pages visited, time spent on site, and referral sources

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, shipping notifications, and support messages

  • Improve website performance and user experience

  • Send marketing emails or promotions (with your consent)

  • Prevent fraud and maintain security

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration.
All transactions are processed through secure payment gateways and encrypted using SSL (Secure Socket Layer) technology.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share your data with trusted partners who help operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., UPS, USPS, FedEx)

  • Analytics providers (e.g., Google Analytics)

  • Email marketing services

These partners are only authorized to use your information as necessary to provide their services to us.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyze website performance and visitor behavior

You may disable cookies through your browser settings, but this may affect certain features or functionality of our website.

6. Marketing Communications

If you opt-in to receive emails from us, we may send updates, promotions, or news about new products.
You can unsubscribe at any time using the “Unsubscribe” link at the bottom of our emails.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request information about how your data is used

  • Withdraw consent for marketing communications

To make a privacy-related request, please contact us at privacy@kenelliswatches.com.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax obligations

  • Resolve disputes and enforce agreements

9. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided personal data, please contact us so we can delete it promptly.

10. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be posted on our website with an updated “Last Updated” date.

12. Contact Us

For questions or requests regarding this Privacy Policy, please contact:
Ken Ellis Watches
Tallahassee, Florida, USA

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